We earn a commission for products purchased through some links in this article.
Doctor Who The Collection Season 12
Available to order while stocks last from www.zoom.co.uk
The second edition of Doctor Who – The Collection: Season 12 will be released on 2nd March 2020.
Season 12 was first released as a limited edition on Blu-ray in February 2018, and is being re-released by BBC Studios to bring the total number of copies in line with other seasons in the classic collection.
Available to order while stocks last from www.amazon.co.uk (sold out)
Also available to order while stocks last from www.zoom.co.uk, and www.zavvi.com. (all sold out)
Please see below for a full summary – All content, extras and artwork will remain the same as the 1st edition.
Season 12 features five stories over 20 episodes, including The Ark in Space and Genesis of the Daleks. The Doctor is accompanied by Sarah Jane Smith (Elizabeth Sladen) and Harry Sullivan (Ian Marter) and was first broadcast on the BBC between December 1974 and May 1975.
BBC Studios have confirmed replacement discs will be included with this release.
Sold as Tom Baker Season One in the USA in std packaging and available to order from www.amazon.com #ad
Original Press Release:
BBC Worldwide has announced that Doctor Who: The Collection – Season 12 will be released on Blu-Ray on 2nd July 2018.
For fans of Doctor Who and collectors of Classic Who seasons, the Blu-Ray has limited edition packaging with artwork by Lee Binding and has been restored and up-scaled to HD by Peter Crocker and Mark Ayres. The new release also has a wealth of new bonus content.
Russell Minton, Executive Producer at BBC Worldwide says : “We are doing our very best at BBC Worldwide to restore and bring as many Classic Who titles out on Collector’s Edition Blu-ray, and this starts with being able to confirm one of my favourites, Tom Baker’s first season. We will also endeavour to include additional archive material and exciting newly-shot features where possible.”
Season 12, Tom Baker’s first as the Doctor, features five stories over 20 episodes, including The Ark in Space and Genesis of the Daleks. The Doctor is accompanied in this season by Sarah Jane Smith (Elisabeth Sladen) and Harry Sullivan (Ian Marter) and was first broadcast between December 1974 and May 1975.
The new Blu-Ray release includes existing bonus material from the original DVDs as well as the brand new features below:
TOM BAKER IN CONVERSATION
- A candid new one-hour interview with the Fourth Doctor.
BEHIND THE SOFA
- Classic clips from Season 12, viewed by Tom Baker, Philip Hinchcliffe,
- Louise Jameson, Janet Fielding, Sarah Sutton and Sadie Miller
NEW MAKING-OF DOCUMENTARIES
- For The Sontaran Experiment and Revenge Of The Cybermen
IMMERSIVE 5.1 SURROUND SOUND MIXES
- For The Ark In Space and Genesis Of The Daleks
OPTIONAL BRAND NEW UPDATED SPECIAL EFFECTS
- For Revenge Of The Cybermen
GENESIS OF THE DALEKS – OMNIBUS MOVIE VERSION
- Unseen since broadcast in 1975
THE TOM BAKER YEARS
- The 1991 VHS release, on disc for the first time
PRODUCTION ARCHIVE MATERIAL
- PDF files from the BBC Archives
Doctor Who: The Collection – Season 12 will be released on Blu-Ray from Monday 11th June 2018.
The American and Australian sets available from www.amazon.com #ad and www.amazon.com.au
You can see all DVD, Blu-ray and Steelbook releases in our Interactive collectors lists.
Click Here for The Classic Series List or Here for the New Series List.
Who’s Who
March 27th, 2020 - 11:35amWell I guess season 23 is not alone now
Sons of Skaro
March 27th, 2020 - 11:27amMy amazon order hasn’t arrived. I checked and I all I needed to do was make a payment revision as my card had expired in the time I had waited for it to arrive. However every time I try to switch over to my current card it keeps saying a problem occurred. Trying to get help through customer services and I’m sent to automated questions rather than being able to compose my email and there is no route which follows my problem. I just keep getting redirected to the account page to revise my payment method. arrrg
mick
March 27th, 2020 - 3:24pmTry [email protected] to email them direct. Just put your order number in the subject box
Sons of Skaro
March 27th, 2020 - 6:50pmThanks. I’ve sent an email to them. I only hope that they can resolve the issue without telling me to follow the same steps again.
Sons of Skaro
March 28th, 2020 - 12:21pmAbsolutely no response from them. Just an email saying the item will be cancelled in 4 days. Tried ringing just an automated message saying sorry none of the phones are manned due to coved-19.
I’ve tried my wife’s card and same problem.
Sons of Skaro
April 1st, 2020 - 1:27amThe tech guys are still trying to work out how to get the payment glitch fixed. Meanwhile, my purchase is still on hold
Napoleon
March 27th, 2020 - 10:57amHMV have just dispatched mine!!
DR
March 27th, 2020 - 10:34amMine arrived from Zoom on eBay.
Happy to say all the discs are correct !
James
March 27th, 2020 - 10:32amI Don’t want to open mine as keeping them all sealed. (Now all as my 2ndEd Season 12 arrived just now). Are they all the incorrect artwork on discs or does it depend on who it was ordered from?
booboo
March 27th, 2020 - 10:36amsome are definitely getting the correct discs from Amazon but not had enough reports from zoom yet
Adam
March 27th, 2020 - 11:02amI think it’s a lottery. Pot luck as to who gets the correct disc art. The content on the discs is correct – apart from the issues from the original that weren’t amended. Overall, I’m happy I’ve finally got my copy after many delays but I’m convinced this set had a curse placed upon it.
Anonymous
March 27th, 2020 - 10:30amHas anybody who received the wrong discs a few weeks ago had their new copy sent to them from Amazon. I haven’t yet and I have had no emails from Amazon too.
Mark
March 27th, 2020 - 12:19pmNot yet, still waiting for the replacement which they said should be here on the 30th. Fingers crossed
Jackson whom
March 27th, 2020 - 10:06amI received mine from amazon yesterday. And low and behold, my discs are still wrong. I wouldn’t have minded waiting the extra time if it meant the right disc art. I’ve contacted amazon but they seem a little unhelpful and I’ve emailed the bbc dvd support thing.And yet to get a reply. So hopefully it gets sorted at some point. But either way I guess it’s nice to finally have the set. Even if it does look weird when you open it up with those discs in
Adam
March 27th, 2020 - 11:04amMine came from Zoom. Wrong disc art etc. I’ve contacted them as well as the BBC in hopes of getting replacement discs. The content on them is S12 but the art isn’t.
Adam
March 27th, 2020 - 9:27amMy copy just arrived from Zoom and… wrong discs. I’m devastated.
booboo
March 27th, 2020 - 10:13amZoom as well, beyond belief
The Ergon
March 27th, 2020 - 10:35amThat is not what i wanted to hear. Seems like its pot luck with this reissue.
Adam
March 27th, 2020 - 11:00amIt’s a lottery, it really is.
Thetruth
March 27th, 2020 - 8:17am£186 on Amazon UK or £39.99 on Zoom difficult choice that
booboo
March 27th, 2020 - 8:43amzoom don’t have any or a 3rd Party marketplace
Simon
March 26th, 2020 - 11:36pmMines been dispatched from Zoom! Fingers crossed all ok! Should the disc art be correct but SFX & continuity errors not fixed will the BBC be issuing replacement discs 3 & 5 again?
Graham
March 27th, 2020 - 8:50amThe issue with updated SFX shot of the vogan rocket in episode 2 of Revenge of the cybermen has NOT been corrected so assume they are not bothering
GallifreyanKnight
March 26th, 2020 - 10:57pmGot mine today.
Correct labels on the discs.
The spine picture does have various aliens on it but I honestly don’t mind.
Just need to check the disc content to make sure there aren’t any problems with them.
TrixieTiger1995
March 27th, 2020 - 1:09amAs long as the spine picture is similar to the 2018 release (but of course with the aliens as you said), that is fine. Something is go with Season 23! Haha.
Doctor Who Merchandise Collector
March 26th, 2020 - 10:41pmHi everyone,
I was wondering if anyone could provide some advice on what to do with the delivery issues I am having with this boxset being delivered through Amazon.
So yesterday I had the notification that it would be arriving tomorrow (today). At that point, I had only realised it was being delivered to an Amazon Locker. I ordered the day it came back in stock relieved to get a copy as I missed the first run and thought nothing more of it. As soon as the notification came through, I knew I had to divert the delivery back to my address as the amazon worker would not be able to successfully deliver otherwise. The Amazon Locker is in a public library that of course due to COVID19 is temporarily closed. So even if they could deliver, I could not pick it up.
I tried to go into my account and did not have the option to change the address. I tried to speak online with customer service to explain this situation. They said they could not change the address and only offer a refund. I asked if they sent it back to the fulfilment centre could I not then change the address and have it sent out again.
Amazon said the best they could do is offer a refund. I tried to explain that this item is no longer for sale and is a limited edition. Eventually, I was told they can’t explain the details but they can get to the locker and that I would be sent an email when it could be collected.
Today when they tried to deliver they said they could not attempt the delivery as I predicted. I received an email saying to change my address in my account and contact them again to verify the change. In that email, it also states if they do not hear anything in a number of days I will be automatically be issued a refund. I tried to get through to them online and as soon as the advisor got through to me and went to find out more I was cut off.
I will try again with customer service but If I can’t get through to them, it looks like that because of the automated system they can only provide a refund but I am trying to maintain my claim to it. I understand it is out of customer services hands and of course, I have no idea how Amazon operates. The only thing I can assume is they will still have hold of it and when it is back at the fulfilment centre, the boxset will just sit there or be listed back online again. With everything going on, I know other deliveries are more essential right now so I am not in a rush to have it sent back out. Even if it is in 3 or 4 months time, I would just know that my order is not lost.
Thank you for taking the moment to read this and thanks in advance for any advice given. Apologies if this should not be posted here.
Rob W
March 27th, 2020 - 10:27amI’d try sending an email about this, once they reply you are usually asked did Amazon resolve the issue, and if not you can then ask someone to call you back which might help. They’ll have simillar issues regarding lots of other customers so they might sort something out.
Doctor Who Merchandise Collector
March 27th, 2020 - 10:44amHi Rob!
Thank you so much for replying and suggesting that 🙂 I contacted them again through the chat anyway as planned and have just got an update. After explaining the situation once again I was told that the delivery address is updated and will be sent out between April 27th and 28th. They said that was updated in the system on their end. After the chat, I went onto my account to verify it and there was no update so enquired into how long until I would see it from my end as it still stated ‘action required’.
On the follow-up chat, I was told they can’t deliver it and only offer a refund. Back to square one. I explained that I have been told several different things which turned out not to be true and can’t reorder the item. I was then passed over to the delivery team who were the most helpful.
Speaking to the agent, they said they can’t redirect the address however they were keen to assist and wanted to at least try and get the boxset to me, given the unusual situation. They said they would contact the station to see if the delivery can be made to my address as it is close to the locker location. It is not a guarantee but I will get an email update in the next 3 hours. Fingers crossed!
Rob W
March 27th, 2020 - 11:19amHope you get a result mate. Keep smiling!
Doctor Who Merchandise Collector
March 27th, 2020 - 4:33pmThanks Rob!
Fortunately, the delivery team agent got hold of the right people at the delivery station and was able to change the address. The email said it was now on the way for a reattempt of delivery but a while later on my orders page it once again said delivery attempted and that action was required on my part.
It turns out the package was out for delivery with the current driver before the request was submitted to the delivery station. As it was already on the driver’s route to the original locker address it looks like the driver did not receive notification of the re-direction before they attempted delivery. As I received the email another reattempt will be made, this time to my address. It won’t update on the order, it will only show on for the carrier. It may go out for delivery again today, however they are unable to view the planned routes or driver’s availability so they can’t guarantee it will arrive today in which case it should be tomorrow.
Doctor Who Merchandise Collector
April 1st, 2020 - 12:11pmHi all,
So even though I was told about the redirection and got through to different teams, I was then told by a manager that actually that can’t happen. So they will continue to deliver to the Amazon locker and after a number of attempts, a refund will automatically be issued. They did apologise as it is an automated system they can’t override but nothing else can be done.
I have now contacted the BBC DVD line in the hopes that something can be arranged.
Darren
March 26th, 2020 - 9:23pmJust opened mine, the discs have the wrong artwork on them. What a let down.
Robert Sienicki
March 26th, 2020 - 9:37pmWas is with the artwork? Can you share a picture?
philip shaw
March 27th, 2020 - 8:52amWhat I gather Robert is that disc content is fine but the disc art is Jon Pertwee’s season 10.
JL
March 26th, 2020 - 8:53pmSo does the spine have just the monsters or the doctor aswell
Anonymous
March 26th, 2020 - 6:57pmSeems like a complete lottery whether you get the correct disc art. Mine should be here tomorrow. Fingers crossed…
Mitchell Tregale
March 26th, 2020 - 5:56pmJust received an email from Zoom’s customer service department saying my order has been dispatched! Hopefully those who ordered from Zoom will get theirs soon!
Adam
March 26th, 2020 - 6:27pmSame here! Let’s hope the right discs are in the box. Does that mean it’ll arrive tomorrow or Monday?
MIKK89
March 26th, 2020 - 8:43pmOrdered mine from Amazon and it was delivered today. Right disc artwork, and 2nd editiion label on Inserts underside
The Ergon
March 26th, 2020 - 9:28pmI,ve been emailed for tomorrow or saturday. Fingers crossed for a decent copy now.
Antonio Zambonini
March 26th, 2020 - 5:42pmGood news seems zoom has now dispatched fingers crossed it comes Saturday the most
Sonicdoctor190
March 26th, 2020 - 5:34pmI just received mine from Amazon and it has the Wrong disc art inside, I have emailed the bbc dvd support but to be honest i don’t really care, its got the right episodes on there and thats all that matters.
Chris
March 26th, 2020 - 5:41pmMine was the same season 10 pics on the discs,but all is ok,just so happy to have this now with the others…
Oliver
March 26th, 2020 - 8:04pmMine too incorrect season 10 disc art from amazon bloody joke …
The Ergon
March 26th, 2020 - 8:59pmMe personally, i couldn,t live with that. I,d want them perfect after all that has happened before. This was their opportunity with the second run to get things right. If mine come with imperfections it is being returned. I,m with Zoom so we,ll see.
Richard
March 26th, 2020 - 5:01pmMine has just arrived from Amazon.
Second edition marked on the base, with correct art on the discs.
oliver
March 26th, 2020 - 8:45pmMine too and pre-ordered in Jan , basically amazon cannot replace and have offered me a credit for £5 and I keep the item!!
Cant believe how sloppy this is from a QA perspective..
Ian
March 26th, 2020 - 4:55pmReceived my copy today; incorrect disc labels, haven’t had a chance to check the disc content yet. Emailed Amazon – does anyone know if we should advise the BBC directly?
Darren
March 26th, 2020 - 9:41pmI’ve emailed them requesting replacement discs
Jackson whom
March 27th, 2020 - 9:52amI too have messaged both amazon and the bbc for the same issue. Amazon said to return it but due to it being out of stock I won’t get another copy. So I won’t be doing that. And aside from an automated reply saying I’ll hear back, the bbc has yet to reply to me. Bloody nightmare. But it’s great to have it anyway
Simon R.
March 26th, 2020 - 4:15pmJust had mine delivered. All correct discs no issues there. 2nd edition written on the bottom and spine shows the artwork with monsters present which is the only shame. Have sent photos to address booboo supplied.
Christian Newton
March 26th, 2020 - 2:56pmJust had mine delivered, but incorrect discs (labels) unfortunately. Have emailed Amazon, but obviously they are incredibly busy at present. I can live with it if I can’t get a replacement, tbh there’s more important things to worry about right now. Stay safe everyone
Type 40
March 26th, 2020 - 2:24pmMy copy has just landed, with the correct discs. Thank you BBC, and thank you to the Amazon workers who are still delivering items during this extremely difficult time.
Graham
March 26th, 2020 - 2:03pmMine just delivered by Amazon, discs labels are correct now got to watch to see if the content is ok
Graham
March 26th, 2020 - 2:20pmAnd those wondering about the updated vogan rocket special effects for episode 2 of Revenge of the Cybermen sadly this has not been corrected for this release
Napoleon
March 26th, 2020 - 3:29pmCan you check your spine, and look at the small picture of tom, are there any monsters on it?
AdamW
March 26th, 2020 - 3:40pmYes there are monsters on the side.
Graham
March 26th, 2020 - 3:59pmYes monsters on the spine
Mr Fish
March 26th, 2020 - 1:17pmMine has been delivered by Amazon this morning! Can’t wait to finish work later!
Anonymous
March 26th, 2020 - 12:53pmReally starting to get worried that Amazon won’t send the correct set to those who received the wrong one a few weeks ago. I did get an email saying that they were going to send the correct one last week but I’ve heard nothing since. Well aware that Amazon will be extremely busy at the moment though.
Anonymous
March 26th, 2020 - 1:19pmWas thinking the same last night
Anonymous
March 26th, 2020 - 12:25pmJust got mine from amazon, and the discs are correct.
Jeroen
March 26th, 2020 - 12:37pmI will have to wait till next wednesday since i live in the Netherlands. Can’t wait !
Philip Shaw
March 26th, 2020 - 1:06pmMine are due next Wednesday and I’m UK. No rush…more important things going on.
John Barrett
March 26th, 2020 - 1:12pmALREADY! Very jealous. Mine is still “preparing for despatch” with Amazon
Napoleon
March 26th, 2020 - 1:14pmIs the spine monsterless?
Anonymous
March 26th, 2020 - 1:37pmNo, it does have the monsters for the season.
Si
March 26th, 2020 - 1:54pmWhat does the monsters on the spine actually mean?
Napoleon
March 26th, 2020 - 1:55pmOn the picture of the doctor on the spine, is it just the doctor or does it have monsters?
Si
March 26th, 2020 - 2:03pmAhh ok. Makes sense. When mine arrives that’ll be the first thing I shall check. I’m going to send photos to booboo of the whole things just for clarity. Thanks.
Si
March 26th, 2020 - 4:16pmMine does indeed have monsters on the spine unfortunately.
Si
March 26th, 2020 - 10:20amJust had a text confirming that mine is out for delivery today. Should be with me this afternoon. I’ll be sure to post a comment with what appears at my door! I’ll open it all up and run a disc and check things. Excited but scared it’ll all be wrong haha I can’t post photos can I? If there’s a way I can help with photos someone let me know.
booboo
March 26th, 2020 - 10:56amyou can send them in, [email protected]
Anonymous
March 26th, 2020 - 8:33amEmailed zoom asking
Simon
March 26th, 2020 - 10:24amWhat did you ask them?
Anonymous
March 26th, 2020 - 12:56pmWhen they will send it out
Simon
March 26th, 2020 - 2:11pmAwesome! I was curious and I’m sure lots of others who ordered from Zoom are too now that Amazon’s correct batch have started dispatching & arriving! Fingers crossed they get back to you soon & be sure to let us know! =]
Simon
March 26th, 2020 - 2:54pmLet us now what Zoom say. Thanks.
The Ergon
March 26th, 2020 - 4:23pmNot as correct as some would like according to some of the Amazon customers, so i,m hoping its just confined to a certain batch. Corrected with Michael Wishers name spelt correctly and those ‘revenge’ effects fixed.
Anonymous
March 27th, 2020 - 8:30amDispatched but not arrived yet. Here’s hoping
Anonymous
March 25th, 2020 - 10:19pmI received the wrong copy a few weeks ago. I also received the email from Amazon informing me that I am getting the correct copy. I haven’t had a dispatch email yet. Has anybody else who is in the same position as me had a dispatch email.
dazzleshell
March 25th, 2020 - 11:03pmI’m not sure if we’ll get one tbh. Doesn’t show up in the App except for the incorrect copy being delivered.
The email did say delivery on 30th March though. Fingers crossed.