Site Menu

August 8th, 2018 680 comments

Season 12 The Collection Blu-ray

Available to order in the UK from

It seems to have sold out at,, and but you could keep checking.

Available to order in the USA from

Available to order in Australia from

Faulty Disc Replacement

Please note the BBC are offering replacement discs for the errors on Disc 3 (The Sontaran Experiment) and Disc 5 (Revenge of the Cybermen)

Please email with your name and address and either a proof of purchase or photo of the product you have purchased. It may take up to 4-5 weeks to receive replacement discs.

BBC Worldwide has announced that Doctor Who: The Collection – Season 12 will be released on Blu-Ray on 2nd July 2018.

For fans of Doctor Who and collectors of Classic Who seasons, the Blu-Ray has limited edition packaging with artwork by Lee Binding and has been restored and up-scaled to HD by Peter Crocker and Mark Ayres. The new release also has a wealth of new bonus content.

Russell Minton, Executive Producer at BBC Worldwide says : “We are doing our very best at BBC Worldwide to restore and bring as many Classic Who titles out on Collector’s Edition Blu-ray, and this starts with being able to confirm one of my favourites, Tom Baker’s first season. We will also endeavour to include additional archive material and exciting newly-shot features where possible.”

Season 12, Tom Baker’s first as the Doctor, features five stories over 20 episodes, including The Ark in Space and Genesis of the Daleks. The Doctor is accompanied in this season by Sarah Jane Smith (Elisabeth Sladen) and Harry Sullivan (Ian Marter) and was first broadcast between December 1974 and May 1975.

The new Blu-Ray release includes existing bonus material from the original DVDs as well as the brand new features below:


  • A candid new one-hour interview with the Fourth Doctor.


  • Classic clips from Season 12, viewed by Tom Baker, Philip Hinchcliffe,
  • Louise Jameson, Janet Fielding, Sarah Sutton and Sadie Miller


  • For The Sontaran Experiment and Revenge Of The Cybermen


  • For The Ark In Space and Genesis Of The Daleks


  • For Revenge Of The Cybermen


  • Unseen since broadcast in 1975


  • The 1991 VHS release, on disc for the first time


  • PDF files from the BBC Archives

Doctor Who: The Collection – Season 12 will be released on Blu-Ray from Monday 11th June 2018.

The American and Australian sets available from and

You can see all DVD, Blu-ray and Steelbook releases in our Interactive collectors lists.

Click Here for The Classic Series List or Here for the New Series List.

Categorised under: Blu-ray, DVD


  • Steven Geale

    September 24th, 2018 - 8:30am

    I’m sorry, as I am sure this has been asked before (and I did my best to find it). Is there a problem with the mastering on the Australian Blu-Rays. Is so where do I write to to ask for replacements? Thanks in anticipation.

    • the4thdoc42

      September 24th, 2018 - 10:08am

      Email with proof of purchase and adress (or photo of set with written adress in view) and they will put you on the list for replacements.

  • philip

    September 19th, 2018 - 10:03am

    Still no sign of replacement discs for season 12… is it worth resending my receipts? It has been considerably more than the 4 -5 weeks wait!

    • Simon Ward

      September 24th, 2018 - 12:41pm

      No – just leave it as it is. Remember they have thousands to get through so try and be patient.

      No news is good news that they have your original email.

  • Simon Wood

    July 10th, 2018 - 7:09am

    I have to say have loved the blu Ray and the quality is noticeable, I just think it would be nicer in a steelbook this would save so much space on my shelf !

  • Haza14

    July 10th, 2018 - 12:01am

    Just got round to looking at my set closely and overall it is nice. I do worry about the quality control on them a bit though as mine certainly has some rough edges in the packaging and we all know about the faulty discs.

    One question I’ve got though is that does anyone else’s set have a large crease down the middle (about 2/3 across) of the back cover for no apparent reason? I thought it was supposed to be there but there’s actually no reason for it. Is this something that’s on all the sets or has mine been damaged at some point?

    • Dr ?

      July 10th, 2018 - 8:17am

      A crease that goes through the letter B of the TARDIS Police Box sign on mine.

  • Bushboy

    July 9th, 2018 - 11:42pm

    Does anyone know if and when this will be released in New Zealand?
    Also if it is will it have the faulty disc problem?

    • Dr ?

      July 10th, 2018 - 10:20am

      Given the problems with both the U.S./UK release I’d expect the NZ release date to be put back and that the boxset would have no faults

  • Jack S

    July 9th, 2018 - 9:24pm

    A website called has now opened up and seems identical to and it seems very suspicious

    • Dr ?

      July 10th, 2018 - 10:23am

      They’re UK based / 20-22 Wenlock Road, London, N1 7GU

  • Jack S

    July 8th, 2018 - 6:46pm

    I purchased through in hopes that it’s correct. I’ve heard someone else say they just got a refund but that’s about it. I hope it’s legit

    • booboo

      July 8th, 2018 - 6:51pm

      let us know what happens

    • Jack S

      July 8th, 2018 - 7:06pm

      I’ll try to keep you informed, I’ve got concerns though because I paid by PayPal and it says the sellers email is dave with a random string of numbers which seems a bit weird. It doesn’t seem too dodgy though on the site. I’m just quite desperate for the actual product now though

    • Anonymous

      July 9th, 2018 - 2:37pm

      Do you get a reply from dvdsupport when you email them?

    • booboo

      July 9th, 2018 - 3:24pm

      any i have sent bounce back as undelivered

    • Dr ?

      July 9th, 2018 - 4:02pm is the correct email address

    • William Byers

      July 9th, 2018 - 6:07pm

      I ordered from I got a refund from them aswell. Don’t know why, I had a feeling that it may have been dodgy because it was only £25.

    • Jack S

      July 9th, 2018 - 7:08pm

      How long did it take between ordering and refund William?

  • Oswin

    July 8th, 2018 - 4:52pm

    Does anyone know if there will be another Season Boxset this year and if anyone knows what the next Season Box Set it

    • Anonymous

      July 8th, 2018 - 5:35pm

      Absolutely nothingnhas been confirmed yet. Seems likely to be 19 next, but that hasn’t been confirmed yet and we don’t have a date.

    • Phillip

      July 9th, 2018 - 4:36pm

      Can you supply a link to where season 19 is mentioned? I can’t find any mention of any sets in any other context than speculation. Just curious:)

    • Oswin

      July 9th, 2018 - 5:08pm

      Where did season 19 come from was there an actual statement saying the next boxset will probaly be season 19

    • booboo

      July 9th, 2018 - 5:27pm

      Probably came from Gallifrey Base but most likely speculation at this stage. i’m sure the BBC know exactly what’s planned next

  • yes man

    July 8th, 2018 - 2:44pm

    Is there any idea if there’ll be more stock of this? I understand it’s a Limited Edition but I’m not sure if I should wait any longer to pick this up?

    • booboo

      July 8th, 2018 - 2:48pm

      it really depends of if they just decided to do one run (as they did with the 50th) so when its gone its gone, personally i would get it now if you can.

    • Dr ?

      July 9th, 2018 - 4:42pm

      It’s no 2 in the blu-ray sales chart. It’s the oackaging that’s a limited edition I believe

  • Anonymous

    July 5th, 2018 - 8:47pm

    Just asking about replacement discs
    Has this ever happened before

    • Rob W

      July 6th, 2018 - 8:41am

      Yes Anon, with The Invisible Enemy DVD. A free copy of The Hand Of Fear DVD was sent out with the replacement too

    • Bicky

      July 6th, 2018 - 12:17pm

      I have a second set on order from It says it is due to be dispatched today. I phoned them today to see if it is stock with the corrected discs and they knew nothing about the faulty discs. They said that if i find they are the faulty discs they will accept returns!! Lack of communication somewhere!

    • MJS

      July 6th, 2018 - 12:28pm

      Vicky, I sincerely doubt the new discs are even ready . The ones in the shops will be the ones stocked on monday

  • Tipster

    July 5th, 2018 - 8:13pm

    There is an error during (at least) Part One of Disc Two (The Ark In Space). It’s at 20m 30sec or so… At the point Harry and The Doctor are at the control panel before entering the human chamber. It skips to several seconds later. I’ve tried it on three different blu-ray machines and it’s the same.

    • Anonymous

      July 5th, 2018 - 9:27pm

      It must just be on your disc. That’s a significant error for nobody else to comment on, and I just checked on mine and there’s no issue.

    • Anonymous

      July 5th, 2018 - 9:46pm

      Are you sure it’s not just your disc? No one else has reported this problem, and I just checked mine and didn’t notice any skipping.

    • Rob W

      July 6th, 2018 - 8:43am

      How about clicks or pops with the sound? Part 2 at 7:22 and part 3 at 23:49 or so?


      July 6th, 2018 - 10:12am

      Clicks, Pops ,Errors, Replacement Discs. This is a fiasco.

    • Omega63

      July 6th, 2018 - 10:38am

      Tbh, for all it’s perks, this release is a bit of a mess isn’t it?

    • Anonymous

      July 6th, 2018 - 1:53pm

      Better Quality Control
      I mean, triple check a Blu Ray that costs 39.99 ARP

    • Tipster

      July 6th, 2018 - 4:48pm

      Double-checked again – still the same.

    • Mr Pessimistic

      July 6th, 2018 - 6:31pm

      Good enough reasons not to spend £40.00 or more on this set. They should have delayed the release even further.

  • DalekAgent

    July 5th, 2018 - 5:50pm

    Finally recieved mine but ive noticed an issue with mine, the whole book style thing where the discs are Is pushed all the way to the right side instead of the left side meaning i cant put my finger through the gap to reach the bottom discs, its not a big issue because i can still get to the bottom discs but im wondering if anyone else’s is like mine

    • Sam Chant

      July 5th, 2018 - 9:42pm

      Mine is like this as well just have to “tip” them out.

  • rgb

    July 5th, 2018 - 4:34pm

    what’s the issue with the discs?

    • OllieOZ

      July 5th, 2018 - 5:32pm

      Sontaran Experiment’s 5.1 Surround Mix got completely messed up and Revenge of the Cybermen has got several visual errors apparently. It’s a widespread problem on this release but the BBC are luckily offering replacement discs to those affected once they’ve ironed out the issues, just a matter of getting touch with them.

    • bryan

      July 6th, 2018 - 10:54am

      Sontaran Experiment never had a 5.1 mix. The mono (s that is how they were made) has had to have a stero version, these have been swapped around, so is out of phase, sounding Tinny,or even metalic swirly sounding.

      Its a simple fix,and one that could have been easily noticed using Automated checking. . But i do agree the release should have been halted and sorted before release. To be fair the BBC do tend to admit and repair (replacement programme) these errors, some are authoring issues, not caused by the Asset management team. There is also a small pdf file missing(one of the retail promotional material pdfs) from disc 6. but this can be added to another release.

    • Rob W

      July 6th, 2018 - 11:02am

      It would be good if the BBC or whoever posted details of the actual faults they are aware of as the U.S. sets had very simillar faults too.

      The CGI on Revenge works fine apart from the first glimpse of the Star Striker which seems to be the original effect. I also can hear 2 small clicks or pops on parts 2 and 3 of the soundtrack to The Ark In Space. Otherwise, the set is very nice and I was very surprised how good the overall packaging is.

    • bryan

      July 6th, 2018 - 2:00pm

      Hi Rob, everybody knows, you have to pop bubblewrap 😉

  • Anonymous

    July 5th, 2018 - 11:25am

    I e-mailed requesting replacement discs with my proof of purchase etc, but aside from a lengthy automated response I havem’t heard anything back. Has anyone had a proper response yet or is it too early to be expecting that/ confirmation of eligibility for replacement discs?

    • Anonymous

      July 5th, 2018 - 12:53pm

      I should not have posted this twice sorry lol XD

  • Anonymous

    July 5th, 2018 - 11:04am

    Hi, I emailed a couple of days ago with my proof of purchase etc, but aside from a lengthy and kind of unhelpful automated response I have not heard anything back. Has anyone got a helpful response or is it too early to be expecting responses/ confirmation of eligibility for disc replacement?

  • Philip

    July 5th, 2018 - 9:47am

    Is this the usual bumph you get when you send an emeil to DVD support…

    Dear BBC Worldwide Consumer Products visitor, This is an automated response from Please do not reply to this message. Please read the following information carefully:

    For information on content, potential and forthcoming DVD releases, please contact the DVD Enquiry line

    We do not sell clips of BBC programmes here. In order to purchase clipped footage, please contact BBC Motion Gallery ( by e-mail to or on 020 8433 2861. If you have contributed to a BBC programme and would like to obtain a copy on DVD, please visit the following link for more information If you want to bring the power of BBC content to your next lecture, workshop, training session, festival screening, or exhibition, please contact BBC active at Please be aware we are only able to supply BBC programmes for institutional use and cannot sell to members of the general public. Prices for non-theatric licenses start at £195 per episode (plus P&P and VAT). Discounts for multiple purchases are available. Further details of terms and conditions are available on our website. To use BBC programmes for entertainment purposes, in environments such as airplanes, trains, buses, ships and hospitals, please contact Finally, the DVD Support line does not handle enquiries for licensing of radio material. If you would like to find out more about purchasing radio content, please e-mail (for entire programmes) or (for clips and extracts). Please note, we are also unable to provide you with information about BBC TV schedules.

    Kind regards BBC Worldwide Consumer Products DVD Support Team

    • bryan

      July 5th, 2018 - 2:27pm

      Hi Phillip. I got the same response to my initial Query, but today, they asked my to confirm if i had the US set or the uk one (which i would have thought was clear from my recipts.(zoom) But at least they checking which is good.

Leave a Reply

Your email address will not be published.

By clicking submit you agree to our terms and conditions (below), we reserve the right to edit or delete inappropriate messages.

To get your own comment avatar you will need a gravatar account.

You can add a quote or an image to your comment. Please do not hotlink from other websites. Only link from image hosting websites like Photobucket or Flickr

Comment rules

The Doctor Who site welcomes constuctive comments related to the news article in question. Links posted in comments may not be displayed. We reserve the right to delete or edit any post entirely at our discretion. If you leave unacceptable comments your IP address will be banned and reported

Click here to read full comments terms and conditions