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July 5th, 2018 675 comments

Doctor Who Season 12 The Collection Blu-ray

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Faulty Disc Replacement

Please note the BBC are offering replacement discs for the errors on Disc 3 (The Sontaran Experiment) and Disc 5 (Revenge of the Cybermen)

Please email with your name and address and either a proof of purchase or photo of the product you have purchased. It may take up to 4-5 weeks to receive replacement discs.

Available to order in the UK from

It seems to have sold out at,, and but you could keep checking.

Available to order in the USA from

Available to order in Australia from

BBC Worldwide has announced that Doctor Who: The Collection – Season 12 will be released on Blu-Ray on 2nd July 2018.

For fans of Doctor Who and collectors of Classic Who seasons, the Blu-Ray has limited edition packaging with artwork by Lee Binding and has been restored and up-scaled to HD by Peter Crocker and Mark Ayres. The new release also has a wealth of new bonus content.

Russell Minton, Executive Producer at BBC Worldwide says : “We are doing our very best at BBC Worldwide to restore and bring as many Classic Who titles out on Collector’s Edition Blu-ray, and this starts with being able to confirm one of my favourites, Tom Baker’s first season. We will also endeavour to include additional archive material and exciting newly-shot features where possible.”

Season 12, Tom Baker’s first as the Doctor, features five stories over 20 episodes, including The Ark in Space and Genesis of the Daleks. The Doctor is accompanied in this season by Sarah Jane Smith (Elisabeth Sladen) and Harry Sullivan (Ian Marter) and was first broadcast between December 1974 and May 1975.

The new Blu-Ray release includes existing bonus material from the original DVDs as well as the brand new features below:


  • A candid new one-hour interview with the Fourth Doctor.


  • Classic clips from Season 12, viewed by Tom Baker, Philip Hinchcliffe,
  • Louise Jameson, Janet Fielding, Sarah Sutton and Sadie Miller


  • For The Sontaran Experiment and Revenge Of The Cybermen


  • For The Ark In Space and Genesis Of The Daleks


  • For Revenge Of The Cybermen


  • Unseen since broadcast in 1975


  • The 1991 VHS release, on disc for the first time


  • PDF files from the BBC Archives

Doctor Who: The Collection – Season 12 will be released on Blu-Ray from Monday 11th June 2018.

The American and Australian sets available from and

You can see all DVD, Blu-ray and Steelbook releases in our Interactive collectors lists.

Click Here for The Classic Series List or Here for the New Series List.

Categorised under: Blu-ray, DVD, Featured


  • tardisflo

    July 5th, 2018 - 8:54am

    Can I send an mail for replacement even if I live in France ? 🙁

    • Rob W

      July 5th, 2018 - 9:17am

      I’d do that but mention you live in France tardisflo

    • Sigma

      July 5th, 2018 - 10:03am

      I live in France and I sent an email two days ago, still no response yet, but it’s worth a try. And it would be very disappointing if the BBC sent replacements only to UK/US residents, considering I had to pay more with the shipping and taxes.
      Does anybody know what was the stance of the BBC on replacement in foreign countries for the 50th anniversary set? Thanks.

  • the_4th_doc

    July 5th, 2018 - 4:44am

    Well, it’s back up to £49.99 on Amazon and sold out everywhere else. Given how fast it’s sold though, it would be silly of BBC worldwide to not do another batch.

    • Rob W

      July 5th, 2018 - 8:33am

      Maybe they have recalled the sets as they are faulty?

    • the_4th_doc

      July 5th, 2018 - 10:52am

      Could be, but the fact it’s still in stock in amazon tends to suggest otherwise.

  • Metalhead

    July 4th, 2018 - 9:47pm

    Hope I’m not being super-thick here, but how on Earth am I supposed to get to the PDF materials on this set? My PlayStation 3 can’t find them, nor can the computers I’ve tried (which have only got DVD drives, admittedly). Is there something you have to do, or do I need a computer with a Blu-ray drive, or is it another fault with the discs? I’ve already requested replacements for the other problems, and I thought I’d look at the PDF’s while I waited for them to arrive. No chance. What can I do?

    • Rob W

      July 5th, 2018 - 8:25am

      This link may help Metalhead

    • Rob W

      July 5th, 2018 - 8:31am

      I tried to post you a link Metalhead. You need Adobe Acrobat Reader or an alternative PDF reader installed on your computer. Acrobat Reader is free and can be downloaded from Adobe’s website.

    • bryan

      July 5th, 2018 - 2:23pm

      Hi MetalHead yes you also need a blu ray drive to read the discs. and Adobe pdf reader or equivilent. As Rob W said.

    • Metalhead

      July 5th, 2018 - 6:38pm

      Thanks for the info, both – it tallies up with what I’d (grudgingly) theorised about for myself, and what the BBC have just told me. Ah well, here’s me off to get a Blu-ray drive… Thanks again.

  • When The Doctor Was Me

    July 4th, 2018 - 6:29pm

    Just come home to my copy. Really lively set. Was expecting a gloss finish, but i love how it looks vintage with the matt look.
    Really lovely set!

  • Colin

    July 4th, 2018 - 10:31am

    Sorry bit slow here on disc 3 tonight..whats the error on disc 3 and 5 ..??

    • The Flying Shark

      July 4th, 2018 - 11:19am

      Disc 3 has audio issues and Disc 5 has a spelling mistake in the credits.

    • Colin

      July 4th, 2018 - 12:56pm

      Thanks 🙂 Is it all distibuted copies or hit and miss

    • Rob W

      July 4th, 2018 - 1:21pm

      There seems to be a fault with the new CGI on Disc 5, the first glimpse of the Sky Striker looks like the original effects to me…

    • Jesse

      July 5th, 2018 - 4:36am

      “The Sontaran Experiment” (Disc 3), Part One has audio issues. “The Revenge of Cybermen” (Disc 5) has several errors. Michael Wisher’s name had a spelling mistake in the credits (Part One). The subsequent credits briefly overlaps with Ian Marter’s name. Some CGI effects were missing. One frame was mislaid near the ending of Part Four.

      All these errors are present in both the UK and the US sets. There is, however, one more error that is only on the US set and it is nearly 17 seconds of missing subtitles in Part Four of “The Revenge of the Cybermen”.

    • Rob W

      July 5th, 2018 - 8:19am

      Surely the mistake with the credits was always there?

    • Omega63

      July 5th, 2018 - 11:29am

      No, they recreated the credits from scratch using the clean sequence and matching to the original broadcast versions. That way it will be true HD, with no pixelation on the font etc (as it would be rendered in 1080p), whereas upscaling the original versions would be like rendering a 576p font in 1080p, and wouldn’t look great.

    • Rob W

      July 5th, 2018 - 3:01pm

      Thanks for the information Omega63.

    • MIKK89

      July 5th, 2018 - 3:03pm

      Now, whilst credits being misspelled is accurate, it cant be right that they recreated the titles just for all the stories as the opening titles for Ark in Space are in a slightly Darker Shade than the ones for the other 4

    • Rob W

      July 5th, 2018 - 8:06pm

      There’s an audio click/pop about 7 minutes 22 seconds into episode 2 of The Ark In Space too…

  • Anonymous

    July 3rd, 2018 - 11:18pm

    Just wanted to Thank you Gordon for these updates. I wouldn’t have known about this otherwise.

  • Maxkenn

    July 3rd, 2018 - 10:21pm

    Do you think that to those people who haven’t buyed it yet in 4-5 weeks, The BBC will put the replacement discs in the boxsets in stores? Just the safe the trouble in the future?

    • Johnny

      July 3rd, 2018 - 10:42pm

      *bought not “buyer”

    • Gordon

      July 3rd, 2018 - 10:55pm

      It will eventually but I doubt it will be as quick as 4-5 weeks. Existing customers come first. No guarantee that you end up getting a fixed disc though as there is always a chance that it’s old stock and no way of telling which is which

    • MJS

      July 4th, 2018 - 8:35pm

      I bought The Invisible Enemy years after it came out, it to find it was the original edition. I contacted the dvd support email and was very kindly sent a replacement disc. And like I said, this was YEARS after it came out.

  • simon.ss1

    July 3rd, 2018 - 8:19pm

    Wish I had faulty discs.

    Ordered my set from Amazon on 7 March, but still waiting for it to be despatched!

    • Shane Cook

      July 4th, 2018 - 12:34am

      me too, ordered on March 7th and sitting in limbo….

    • Philip

      July 4th, 2018 - 8:57am

      Me too, I want it to arrive to take pics to email for replacement discs!

  • Anonymous

    July 3rd, 2018 - 7:07pm

    what’sthe issue the Revenge disc?

    • The Flying Shark

      July 3rd, 2018 - 8:47pm

      Michael Wisher’s name is mis spelt as Michael Wiaher on the credits.

  • Gordon

    July 3rd, 2018 - 4:12pm

    Just received this:

    Thank you for contacting BBC DVD Support.

    We will be offering replacements for the errors on Disc 3 (The Sontaran Experiment) and Disc 5 (Revenge of the Cybermen) in the Doctor Who The Collection Season 12 Blu-ray release.

    In order to obtain a replacement, please email proof of purchase to this DVD Support line, in the form of a receipt from the retailer. If you do not have a receipt from the retailer, then please email a picture of the product with your full name and postal address in view.

    The estimated time frame for the replacement to be available is 4-5 weeks.
    Please allow some time for the replacement disc to reach you.

    Kind regards
    BBC DVD Support

    • The Silent Silent

      July 3rd, 2018 - 4:18pm

      do we have to send back our faulty discs ????

    • Gordon

      July 3rd, 2018 - 4:20pm

      No just email proof of purchase

    • Rob W

      July 3rd, 2018 - 4:26pm

      4-5 weeks wait? I’ll take the bixset back for a refund! So dissapointed given the release was delayed.

    • Gordon

      July 3rd, 2018 - 4:32pm

      It’s takes time to fix those faults and repress discs though. It just doesn’t happen just like that. Probably won’t even take that long anyway. The day of the doctor replacement discs took only about 3 weeks despite saying it would be 4-6 weeks

    • Nicholas Brent

      July 3rd, 2018 - 4:34pm

      What’s the email? 🙂


      July 3rd, 2018 - 4:42pm

      So much for superior quality. Its scant consolation for those who preordered these. They seem rushed out without screening checks for deficiencies. They shouldn,t need replacements.The amount of complaints says it all . This bad batch could affect peoples confidence with regard to preordering future releases. No upgrade can be worth this sort of hassle. I guess sometimes it pays to wait.

    • Gordon

      July 3rd, 2018 - 4:43pm

    • Rob W

      July 3rd, 2018 - 4:46pm

      Nicholas Brent, DVDSupport@bbc,com

    • The Silent Silent

      July 3rd, 2018 - 5:30pm

      I’ve just sent them my email asking for the replacement discs with my name & address, so hopefully I get my replacement discs soon !!!

    • Gordon

      July 3rd, 2018 - 6:17pm

      But the ergon the dvd range was hardly fault free either. The daemons had missing frames. The invisible enemy had authoring issues. Revelation of the Daleks has issues effecting some players. The original three doctors had an issue. Greatest show had issues effecting some players. The us release of moon base had issues and even the dvd version of Shada last year was wrongly pillarboxed. These are only some of them And despite all that fans still continued to buy the releases. The people doing quality control have seriously failed this release but at least it means they will certainly up the quality control for future releases. It’s my hope that the restoration team might get check discs in future. They know the episodes more than most and would be able to spot most errors before release

    • Mr Pessimistic

      July 3rd, 2018 - 6:28pm

      However, for a hyped up first season release on Blu-ray…it’s a bit of an embarrassment to be fair. Glad I didn’t get hyped up about the release. Glad I didn’t buy it.

    • Gordon

      July 3rd, 2018 - 8:56pm

      It’s unfortunate and disappointing that it had to happen to the first release but it’s hardly humiliating. The other 90 percent of this release has been highly praised. It’s not like they denied there was a problem. They announced replacement discs less than 48 hours after the uk release. It shows a serious commitment to the sets by announcing it that quick and bodes well for the future if errors do turn up. It’s hardly the first blu ray set to have issues at release date. Deadwood had massive audio issues and paramount denied there was an issue at first before eventuallycaving months later and did replacements (now that’s embarrassing). Twin peaks had missing frames on its bonus disc. The whole of X files season 8 had to be replaced as the picture filter was too dark. Star Trek next generation season 1 audio was missing and replacements had to be made. Doesn’t matter how hyped or important a release errors can happen in any release


      July 4th, 2018 - 12:29am

      Errors should be checked before despatch. Nobodys perfect but BBC worldwide and others have a duty to put customers first which they are not doing. The size ratio alone put me off ordering. Now I know that this was the aspect that was seen originally but the bars on modern day screens is offputting but there aren,t Tvs that can,t accommodate this problem at present and Bluray isn,t a modern format. I have nothing against the upgrade in terms of quality and although this might be as far as Doctor Who can go at present, the DVD range why,ll not faultless is a suffice medium if slightly inferior to Blu-Ray. I hope they do get things right and i might be tempted to purchase in the future even if they have to re-release as Special Edition, as it stands no thankyou despite the Extras. Fans will buy regardless and the idea is popular but becoming Devils Advocate is not going to sway certain peoples opinion. Its just not good enough. Its not humiliating for BBC Worldwide so much as long as the money keeps coming in


      July 4th, 2018 - 12:58am

      Booboo why wasn,t my comments put up. Did you consider them too incitive? I was only making an honest opinion.

    • booboo

      July 4th, 2018 - 8:23am

      certain keywords, even if used innocently, automatically put some comments on moderation regardless of who they are by, the comment was posted way after midnight I simply cant check moderated comments in the wilderness hours

    • Rob W

      July 4th, 2018 - 9:35am

      The UK release date was put back and I think they knew there was a problem as the U.S. sets released 29 June have the same or simillar issues. I wouldn’t be surprised if the Australian/NZ release is put back further or if it too has the same issue. My copy goes back to HMV who have (yet) to acknowledge my email. Thanks to everyone, nice to have the opportunity to air my views.


      July 4th, 2018 - 10:46am

      I,m sorry for the late comments booboo. I know you have the right to reserve what comments are made and also to Gordon i apologise if my comments seemed to overstep the mark. What with the heat i think i must have been still overcome with emotion after yesterdays penalty shootout.

    • booboo

      July 4th, 2018 - 10:56am

      we get lots of late comments, even through the night I’m just not around to check those that go on moderation

      The word that blocked your comment was “TV”, that was a keyword to stop people linking to an embedded video of the leaked scene which several people tried to do in the merchandise comments, so you see it was never anything to do with what you said

      PS “Booboo” also a moderation word to stop people impersonating me


      July 4th, 2018 - 11:18am

      Ah well that explains it. I,ll know in future and i will try to be more careful with my wording. I thought the leak had been pulled and the BBC are suing whoever was responsible through the california courts.

  • The Jamie

    July 3rd, 2018 - 4:09pm

    Just got an email saying this
    Thank you for contacting BBC DVD Support.

    We will be offering replacements for the errors on Disc 3 (The Sontaran Experiment) and Disc 5 (Revenge of the Cybermen) in the Doctor Who The Collection Season 12 Blu-ray release.

    In order to obtain a replacement, please email proof of purchase to this DVD Support line, in the form of a receipt from the retailer. If you do not have a receipt from the retailer, then please email a picture of the product with your full name and postal address in view.

    The estimated time frame for the replacement to be available is 4-5 weeks.
    Please allow some time for the replacement disc to reach you.

    Kind regards
    BBC DVD Support

    • Anonymous

      July 3rd, 2018 - 5:47pm

      Thanks for this information Jamie, just emailed them!

  • Judooning

    July 3rd, 2018 - 10:02am

    Just picked up my copy from HMV. Not sure if they had only just put them out

  • skonnos

    July 3rd, 2018 - 8:13am

    I’ve heard there is some audio of Keith Miller from the old club on this release. Can anyone tell me where it can be found?

    • Rob W

      July 3rd, 2018 - 8:38am

      Live From The TVC Canteen on The Genesis Of The Daleks disc. Audio quality is variable.

  • Anonymous

    July 3rd, 2018 - 6:31am

    Does anybody know if the Australian set also has the faulty disc problem?
    I really want to get this but I don’t want to pay for something that is not 100% in quality.

    • Gordon

      July 3rd, 2018 - 7:43am

      It’s not out for another month so no one knows

    • Mr Pessimistic

      July 3rd, 2018 - 9:56am

      The fact it’s got faults as well, makes it another good reason to not purchase.

    • Gordon

      July 3rd, 2018 - 10:01am

      But it might be fixed by the release date in Australia mr pessimistic

  • Type40

    July 2nd, 2018 - 11:10pm

    I’ve seen a lot of chat about asking where to get a replacement disc for “The Sontaran Experiment” but are they actually offering one?

    • Gordon

      July 2nd, 2018 - 11:36pm

      If enough people complain about it they will probably do replacement discs.

    • Type40

      July 3rd, 2018 - 11:20pm

      Gordon – it seems you were right! 🙂 Good on the BBC for doing this so promptly.

  • Callum

    July 2nd, 2018 - 7:13pm

    Just wondering if anyone has heard of/ever bought from a company called
    They have the Season 12 Blu-ray boxset for £24.95 with free shipping which is considerably cheaper than anywhere else but I’m worried it’s too good to be true seeing as the price is so different and I, myself, have never heard of the company.
    Any help anyone has would be very much appreciated as I’d absolutely love the set but because I am a 15 year old student, can’t really afford to buy it for the RRP of £39.99 at the moment!

    • booboo

      July 2nd, 2018 - 7:24pm

      never heard of them, as far as i’m aware that’s cost price, if you order pay by paypal so if its fake or you dont get it your covered

    • booboo

      July 2nd, 2018 - 7:29pm

      looked at their terms

      All orders received are processed within 3-5 days. As we are a bulk wholesaler you (private user) are limited to purchasing only 1 item on our website.

      looks like they are a wholesaler selling at cost to the public

    • booboo

      July 2nd, 2018 - 7:35pm

      just tried to email them and email has been returned as undelivered

      try it for yourself

    • Rob W

      July 2nd, 2018 - 8:30pm

      If you do order and pay by debit card, there is the chargeback scheme which MAY refund your money if you don’t receive the goods.

    • Lege

      July 2nd, 2018 - 10:19pm

      Charge back on debit card is not true. Trust me on this always use PayPal or a credit card for the best financial cover

    • Anonymous

      July 2nd, 2018 - 10:38pm

      Just asking about replacement discs, how does the process work

    • Mark

      July 3rd, 2018 - 1:28pm

      I placed an order by PayPal but it got refunded two days later with no reason why.

    • Eoghan

      July 8th, 2018 - 2:18pm

      Any update on the ivy Corp site?

    • booboo

      July 8th, 2018 - 2:51pm

      from what i see around anyone who pays by paypal just seem to get refunds in a couple of days with no explanation, any emails just bounce back.

  • bryan

    July 2nd, 2018 - 1:48pm

    Not wishing to confuse or step on toes. the best place to ask for replacement discs is

    This is the Address used for all previous DvD correction issues in the past, and also the people who despatched any discs, when they were offered.

    It would be a shame,if the right department didnt get enough emails, to make the BBC consider a replacement.

    The sound issue on Sontaran Experiment is very noticeable when watching, but startlingly so,when episode 2 comes on.

    Add to that some missing PDF material and the Revenge flash frames at the end. oh its the Walls pdfs missing, which could of course go on a corrected Disc or an alternate Box set. Sontaran Experiment sound,can not.


    • Jack S

      July 2nd, 2018 - 5:48pm

      I emailed instead. Hopefully this wasn’t the wrong thing to do and they’ll still be able to help me. The issue is quite annoying so fingers crossed those who emailed either addresses should get a replacement disc.

    • Rob W

      July 2nd, 2018 - 6:28pm is the correct email

    • The Mysterious Stranger

      July 2nd, 2018 - 8:22pm

      I’ve sent emails to both, but the one you’ve suggested comes back with a horribly lengthy automated replay that follows:

      “Dear BBC Worldwide Consumer Products visitor, This is an automated response from Please do not reply to this message. Please read the following information carefully:

      For information on content, potential and forthcoming DVD releases, please contact the DVD Enquiry line

      We do not sell clips of BBC programmes here. In order to purchase clipped footage, please contact BBC Motion Gallery ( by e-mail to or on 020 8433 2861. If you have contributed to a BBC programme and would like to obtain a copy on DVD, please visit the following link for more information If you want to bring the power of BBC content to your next lecture, workshop, training session, festival screening, or exhibition, please contact BBC active at Please be aware we are only able to supply BBC programmes for institutional use and cannot sell to members of the general public. Prices for non-theatric licenses start at £195 per episode (plus P&P and VAT). Discounts for multiple purchases are available. Further details of terms and conditions are available on our website. To use BBC programmes for entertainment purposes, in environments such as airplanes, trains, buses, ships and hospitals, please contact Finally, the DVD Support line does not handle enquiries for licensing of radio material. If you would like to find out more about purchasing radio content, please e-mail (for entire programmes) or (for clips and extracts). Please note, we are also unable to provide you with information about BBC TV schedules.

      Kind regards BBC Worldwide Consumer Products DVD Support Team”

      Whereas the one I’ve posted came back with a simple response stating that the email was received by BBC Studios and they will investigate it.

    • Anonymous

      July 2nd, 2018 - 10:41pm

      Just asking about replacement discs, how does the process work

    • Gordon

      July 2nd, 2018 - 11:43pm

      If they end up doing replacement discs they will give a free address to send the discs away and you send it off with a note of your address and why you are sending it off and then you will get a replacement 4-6 weeks down the line. That was what happened with the 50th aniversary version of day of the doctor.

    • Rob W

      July 3rd, 2018 - 3:38pm

      The Invisible Enemy replacement DVD was sent with a free copy of The Hand Of Fear DVD. I’ve emailed HMV about this but it’s anyone!s guess whether this will be sorted out. The release date was put back and the U.S. set had the same problem too.

  • DalekAgent

    July 2nd, 2018 - 1:45pm

    Has anyone recieved there dispatch email yet from

    • David Havers

      July 2nd, 2018 - 5:14pm

      I got mine on Thursday. Great set

  • The Jamie

    July 2nd, 2018 - 11:38am

    Does anyone know where we can email to get a replacement disc?

    • The Jamie

      July 2nd, 2018 - 11:49am

      I tried but it keeps on saving the email is undeliverable.

    • Gordon

      July 2nd, 2018 - 12:20pm

    • Gordon

      July 2nd, 2018 - 12:26pm

      Take off the :

    • The Jamie

      July 2nd, 2018 - 12:32pm


  • The Mysterious Stranger

    July 2nd, 2018 - 7:00am

    I know the audio fault for the Sontaran Experiment has been brought up here, but there are also a couple of faults on Revenge of the Cybermen.

    On Part 1 Michael Wisher’s credit is misspelled as “Michael Wiaher” and on the cut between the final two shots of Part 4 it appears the final few frames of the penultimate shot overlap with the first few frames of the final shot, creating a brief, but very distracting, flicker between the shots.

    If we want to avoid fault-free sets in the future I would raise all three of these issues in a polite email to this address:

    • Tim M

      July 2nd, 2018 - 10:21pm

      Seems I was wise not buying this blu-ray. It’s just not good enough if there are noticeable faults on a couple of discs. I just couldn’t bring myself or convince myself with parting with my hard earned cash. I already have this season on DVDs. With most of the extra’s also replicated from the DVDs on this blu-ray, it felt like I’d be parting with my hard earned on the same material only this time only looking a bit nicer, and a handful of new extra’s thrown in to make it not feel you’re double dipping.

  • Anonymous

    July 2nd, 2018 - 6:07am

    Can anyone please tell me if and when this will be released in Australia and New Zealand?

    • the_4th_doc

      July 2nd, 2018 - 6:32am

      Amazon AU say 1st August

  • Gordon

    July 1st, 2018 - 11:04pm

    Heard rumours that we might be getting seasons 18 and 19 next. Christopher bidmed mentioned on twitter that he is doing a “video interview” about meglos next week. Could possibly be for twitch though seeing as that story isn’t far off. Janet fielding mentioned doing something secret for the bbc last week and Michael Cochrane said at a convention he just met up with Peter Janet and Sarah at the locations of black orchid and recorded something. Seems like they might not be far off.

    • Anonymous

      July 2nd, 2018 - 6:45am

      I don’t think the Meglos video interwiew will be for twitch since I think they said they recorded all 7 pre-shows at the same time.

    • Mr Pessimistic

      July 2nd, 2018 - 10:26pm

      They need to sort out the faults on the Season 12 box set first, before they rush about, getting ahead of themselves preparing more season releases. Otherwise more faults await

    • Alex

      July 3rd, 2018 - 12:51pm

      I mean, I’m assuming who does the fault of the discs is a different team compared to who decides what to release next.

    • Gordon

      July 3rd, 2018 - 3:11pm

      The people that plan the sets and do the making ofs isn’t the same people that work at quality control. They can easily have 1 set of people fix the problems while another set of people work on future sets. The next release might not be out till next year. The problems should be fixed way before then. hardly rushing

  • Maxkenn

    July 1st, 2018 - 9:34pm

    I just hope they make more of these Season 12 boxsets, and not end up like the 50th Anniversary Collector’s Edition boxset where they only made a limited number of them and once there gone, there gone.

    • Gordon

      July 1st, 2018 - 10:41pm

      They will continue to make more of the limited edition packaging as long as the demand is enough to continue making more.

  • Mark Belsom.

    July 1st, 2018 - 5:57pm

    Exciting,had an email from Amazon saying my fourth Doctor box set has been shipped. And it still cost 39.99, was expecting to pay more.

    • booboo

      July 1st, 2018 - 6:11pm

      its a bit confusing

      you always pay the lowest price Amazon have advertised it at between when you ordered it and despatch, people ordering it now are likely to have to pay £49.99 from them

  • MIKK89

    July 1st, 2018 - 3:12pm

    after Trouble with HMV taking payments for my order, cancelled it, and re-ordered through Amazon on Wednesday (back when it was still only £39.99) and I have just received an email saying its been dispatched… so anyone who has pre-ordered should get one soon.

    • booboo

      July 1st, 2018 - 3:13pm

      yep just had ours as well

    • MIKSK89

      July 2nd, 2018 - 8:23pm

      Just received mine from Amazon… So gonna enjoy this.

  • GingerAnimator

    July 1st, 2018 - 2:16pm

    Anyone had a dispatch notice from their Amazon order yet?
    Amazon seems confident that it’ll arrive tomorrow at 11, but they’re cutting it a bit close!

    • booboo

      July 1st, 2018 - 2:18pm

      nope, bit peeved Zoom were apparently able to send out some a week early as well

    • Nicholas Brent

      July 1st, 2018 - 2:58pm

      Zavvi sent them out a week early too

    • booboo

      July 1st, 2018 - 3:05pm

      wonder what would happen if HMV put them out in their shops a week early

      bet you on-line retailers would complain like hell

    • GingerAnimator

      July 1st, 2018 - 3:12pm

      UPDATE: I have just received a dispatch notification and a few others have too, cannot wait to get my Whovian mits on this!

    • booboo

      July 1st, 2018 - 3:13pm

      yep just had ours as well

  • the_4th_doc

    July 1st, 2018 - 8:15am

    So I live in NZ, and was going to import the UK version of the set, but if I do will I be able to get a replacement disc for Sontaran Experiment if they do eventually fix the issue?

    • Gordon

      July 1st, 2018 - 10:42pm

      Possibly but I wouldn’t guarantee it

  • Gordon

    June 30th, 2018 - 9:44pm

    Got through everything in this set. Absolutely brilliant set. A real labour of love by everyone involved. The box is amazing to look at and the tardis flaps inside to show the console is gorgeous. The box looks like it can fit as much as 10-11 discs so having larger seasons shouldn’t be an issue. The tom audio navigations intros was a nice touch. Even though not as good as spearhead the visual quality is a visible step up over the original dvd’s. The audio is superb as it’s in hd audio (bar 1 issue which wasn’t the fault of Mark Ayres). Loved the new cgi in revenge. The behind the sofas are a good watch but some of them could be a bit shorter and maybe a change of guests would keep the concept fresh. The 2 new making ofs are pretty good but I preferred the expanded revenge making of better as I felt the stories told Was more intresting. The sontaran making of though good felt like I’d heard majority of the stories before. The tom bakers years was a fun watch and good to have. The robot read through was good but I struggled with the last quarter of hour as it was silence. The Keith miller audio is sublime and very amazing to hear them talk about Peter capaldi in 1975. The genesis omnibus is enjoyable but no way does it replace the original. The doctor who times is a well made nostalgiafest for those that lived through 74/75. Sadly it seems there won’t be another release going by how difficult clearance was for this even though it hints at the end of more. Clocks is just 6 minutes of clocks. Finally the centrepiece of the new extras the tom baker interview. Well put questions and answers and matthew sweet makes a great host. It also has a lot of extras ported over. All of the extras are uncut bar the robot making of and the bred for war which has slight cuts to remove jimmy savile references.

    Sadly it isn’t a perfect set. The left audio in sontaran experiment is out of sync. It more effects those that have surround speakers. It does sound tinny in my tv speakers but still very listenable. Some may not even notice the issue. Hopefully replacement discs will be made but for me it won’t be the end of the world if not. There are also some subtitle errors but that’s minor. Despite that it’s still a fantastic release. Hopefully we will get another release soon

    • Anonymous

      July 1st, 2018 - 7:20pm

      May I ask about the sontaran experiment audio, how out of sync was it and is there similar problems on anyone’s sets
      Also what was the audio issue you mentioned at the beginning

    • Gordon

      July 1st, 2018 - 10:38pm

      It’s enough to notice the sound isn’t quite right but not enough to cause me any issue. Those with surround speakers would probably be able to elibrate on it better

    • Gordon

      July 1st, 2018 - 10:39pm

      And the sontaran audio issue was the issue I referred to at the start

    • Chris Maile

      July 2nd, 2018 - 3:14pm


      Do we know why there were no VT clocks for Genesis in that compilation? Hardly essential but just curious.
      I have a surround set up but although TSE sounded tinny, I didn’t think it was atrocious either.
      I totally agree with your review – an absolutely sublime set

    • skonnos

      July 3rd, 2018 - 8:12am

      Hey Gordon can you let me know where the Keith Miller Audio is on the set?

  • Mr Fish

    June 30th, 2018 - 8:12pm

    Is it true that Episode One of ‘The Sontaran Experiment’ has audio issues??

    • Gordon

      June 30th, 2018 - 8:50pm

      Yes the left audio is out of sync however it’s more noticeable with soround speakers. If you use normal built in speakers to your tv its less noticeable. It sounds tinny but is still very listenable. To be honest if I didn’t know about the issue I wouldn’t have noticed. Hopefully replacement discs will be made

    • Michael

      June 30th, 2018 - 9:20pm

      Yes. The left channel is ‘out of phase’. On my set up it sounds a little tinny and like a poor attempt at adding stereo. It’s not terrible though. I own lots of archive tv with poorer sound than this.

  • Anonymous

    June 30th, 2018 - 11:40am

    Ordered Mine
    It comes when I am on holiday
    so I have to wait a week for it