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November 23rd, 1963 75 comments

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Categorised under: News, Retail


  • Antonio Zambonini

    June 2nd, 2020 - 4:31pm

    So finally now got the last and only steelbook off series one after sold out on cex but the post service was mental with losing my iteam never again i think I buy anything like that off eBay

  • Euan Bird

    June 2nd, 2020 - 2:55pm

    I just subscribed to the DWM for the first time. Does anyone know if they send you a dispatch email to inform you when the issue has been sent.

    • The Fishmonger

      June 2nd, 2020 - 4:37pm

      No, they don’t. You should get each month’s near the publication date, but you don’t get a despatch email for it.

  • Luke kelly

    June 1st, 2020 - 10:45am

    Ordered off zoom 3 days ago. Took my money but not even had a confirmation email, nor a reply to my email enquiring about this.
    Anyone else have or had trouble with them?

    • daz

      June 1st, 2020 - 12:15pm

      Zoom Staff don’t work at weekends and no doubt have had numerous Zoom Day orders.

      Log into your account and check your order history. If it is there your order is confirmed.

      I’ve never had any issues with them as I get the Collection sets there although I log in to check if dispatched as never get a dispatch email once I see my Credit Card has been charged.

  • Whorules

    May 31st, 2020 - 9:58am

    Update on site issues for fp and titan books. Titan books website is showing that it has been blocked by the network administrator. Some kind of alert about the IP address.

    • booboo

      May 31st, 2020 - 2:14pm

      yes they tweeted yesterday after days of silence, suspect some sort of security issues that taking some time to sort.

  • The_Moment

    May 28th, 2020 - 10:11pm

    Ordered a figure from big chief studios. Are they reliable? How would you rate their service out of 10?

    • The Silent Silent

      May 29th, 2020 - 10:37am

      Recently I had a very bad experience with Big Chief Studios where they sent me the wrong figure and expected me to sort out a return for this item even though it was their mistake (this was during the essential travel journeys period of COVID 19).
      They didn’t want to send me the figure I ordered till I returned the one they sent by mistake, even though I was honest and told them of the wrong figure delivery.
      The whole mix-up took a month to sort out, so I would not recommend Big Chief Studios and I think their customer service and care is 0/10

    • Thedoctor1104

      May 29th, 2020 - 1:32pm

      I find them to be reliable. Brought many figures from them over the years and he no issues

    • Judooning

      May 30th, 2020 - 10:07am

      It’s been a very mixed bag with Bigchief. I am cautious of them. From my experience I feel like they take it as a person attack if you have an issue with one of their products.
      I have the 13th Dr pre-ordered with them but going off past purchases I’ll be avoiding their direct website where possible and buying from the likes of forbidden planet should they stock anything from Bigchief.

    • Weeping Angel

      May 30th, 2020 - 11:47am

      Yeah same here I have had an issue with them where they lied/made a mistake (wasn’t very clear what happened) about when they dispatched the item and if I hadn’t contacted them I would have never received it. Took over two weeks to arrive and had no communication from them telling me that there would be a delay before I asked where it was. Was a present and came too late.

    • Rich

      May 30th, 2020 - 1:53pm

      I’ve ordered a few things from them, their own products and hot toys, so far I’ve not had any big problems, I’ve only had good interactions with their customer care team, helping me with payments and stuff. But I guess it could all be done to luck

  • Whorules

    May 28th, 2020 - 7:30pm

    Boo boo just been looking at the four new Peter cushing books I’ve preordered and realised that one is a collection that is based on the proposed radio series. It appears that it has the script or an adaptation of the malcolm hulke play included. I can’t be certain but that’s what it looks like.

  • prototype dalek

    May 28th, 2020 - 9:28am

    Forbidden website not working

    • booboo

      May 28th, 2020 - 9:35am

      no its been like that for a while, its happens quite often but not usually for this long

    • prototype dalek

      May 28th, 2020 - 4:58pm

      Well it’s still down, though with a different message now

      “Due to technical difficulties
      Our website is currently down for urgent maintenance”

    • booboo

      May 28th, 2020 - 5:03pm

      lest hope it is just that, they are saying much on social media

    • Anonymous

      May 28th, 2020 - 6:01pm

      Titan Comics’ site blocked me from accessing it too. Something’s going on.

    • booboo

      May 28th, 2020 - 6:39pm

      probably the same server issues – i hope

    • Whorules

      May 28th, 2020 - 7:40pm

      The titan books website is down but I’ve received confirmation today from waterstones that a titan book was sent today. I’d be very surprised if the companies were in trouble. Certainly titan books are still tweeting today and no mention is made of any problems. I presume they use the same servers which would explain the issues.

    • seb

      May 28th, 2020 - 10:54pm

      are FP struggling financially?

    • Antonio Zambonini

      May 29th, 2020 - 4:53am

      That ain’t the only problem my Vodafone is undergoing the same I think it’s true that it’s scammers time and pay day

    • Whorules

      May 29th, 2020 - 1:07pm

      Just noticed Amazon website is also a bit odd. The advanced search for books has vanished. Makes looking for stuff a bit difficult. And there appears to be no way to report the fault as it doesn’t relate to an actual order. Amazon’s customer service has been abysmal for years though but it would useful to contact them about non-order issues such as offensive reviews!

    • prototype dalek

      May 29th, 2020 - 2:15pm

      Still not in operation so me think’s it is quite a bad issue they are having at the moment as it’s been offline since the evening of the 27th.

  • When The Doctor Was Me

    May 27th, 2020 - 9:50am

    Do you think we’ll ever see another TARDIS playset? It’s a crime that 11/12’s didn’t get a release, but can understand cost implications.
    As much as i’m not a fan of 13’s interior. I can picture it being a great playset!

    • booboo

      May 27th, 2020 - 10:02am

      i don’t see it sadly, unless there is a mass resurgence in interest from the major retailers.

    • When The Doctor Was Me

      May 27th, 2020 - 10:19am

      Such a shame. Would be great to see one. Even if not electronic.

    • Whorules

      May 27th, 2020 - 11:34am

      I’ve warmed to the new console set with series 12. I like the colour changes it makes the set stand out in different situations.

  • Vita Jimenez

    May 26th, 2020 - 6:37pm

    How do i subscribe to get print copies of the magazine?


      May 27th, 2020 - 5:34pm

      Which magazine?

  • Lewis the draconian

    May 26th, 2020 - 7:28am

    Big finish news out there boohoo! It all sounds very exciting

    • booboo

      May 26th, 2020 - 8:52am

      yes had it set up wrong on now

  • Whorules

    May 25th, 2020 - 6:48pm

    Ordered dr who and the daleks from lulu on the 19th with 3-5 day print schedule. Still printing and now saying June 1st for being sent. Not hopeful as it added another day every day since i ordered.

    • Whorules

      May 28th, 2020 - 4:21pm

      Brilliant it’s been sent which means I’ll have the full set!

  • IntoDarkness

    May 23rd, 2020 - 10:33pm

    This might be something that’s been mentioned before, but has anyone had any issues with the plastic part of the collection boxsets (which holds the discs) coming loose from the box itself. The glue doesn’t seem to be very strong. If so, how have you rectified it?

    • daz

      May 23rd, 2020 - 11:33pm

      Not had issues with the plastic but one of the booklet holders corner glue came loose.

      I used PVA glue to fix it but had to be careful with amount used and to clean up any run off. Also weighed cardboard down with coins to fix it overnight.

      I imagine it will work the same for the plastic.

    • Whorules

      May 24th, 2020 - 9:22pm

      Should work for the plastic but might be an idea to try it out on a small piece first

  • Tardisboy03

    May 23rd, 2020 - 9:56pm

    Is anobody able to help me? I unsubscribed to doctor who figurine collection due to some problemsa few months ago and am looking into re subscribing, is there any way to do this easily? Would appreciate any help or advice! 🙁

    • daz

      May 23rd, 2020 - 11:23pm

      You cant subscribe to it anymore as only 24 left as collection due to end on issue 200.

      You will just have to buy them from their site or Forbidden Planet unless your local newsagent can order them in.

    • MickeySmith07

      May 24th, 2020 - 11:05am

      Phone them up and you’ll be able to subscribe

    • Tardisboy03

      May 25th, 2020 - 11:39pm

      Thank you Mickeysmith07, really appreciate that. I’m going to try that tomorrow

  • Paul

    May 23rd, 2020 - 9:24pm

    I have a number of cobi Dr Who sets but no instructions, is there any way i can get them?

  • Anonymous

    May 23rd, 2020 - 4:23pm

    Someone last week asked a question about HBO financing doctor who. Now the simple answer is no, they have never done that. Two supplementary answers have occured to me though. One I provided last week, the fact that in 2019 HBO acquired the streaming rights for new who. However i think i know where some of the confusion comes from. Back in 2008 the BBC used the sets constructed by HBO for it’s series Rome in the fires of Pompeii story. The BBC hired the studios and HBO had no financial involvement in the story or production.

  • Anonymous

    May 23rd, 2020 - 2:40pm

    Is there any info on the release date for the next ‘Tales From The Tardis’ mag Iss 3.4? It was originally due out Thursday 7th. May..

    • Khem

      May 25th, 2020 - 7:24am


    • ReeceJ

      May 25th, 2020 - 7:46am

      Now delayed to Early July. They should end this magazine if they can’t keep up.

    • Khem

      May 25th, 2020 - 12:47pm

      Thanks for the info. This title has always been erratic with it’s release date’s. Most of the time they give a completely incorrect date at the back or give a correct date then don’t stick to it? I can only presume Corvid19 is to blame for the lateness of this issue?

  • daz

    May 23rd, 2020 - 12:25pm

    Got my Season 14 console ordered.

    What console do you think will be next?

    Do you collect them booboo?

    And has Neil given any hints on next one or future Rare Daleks?

    • booboo

      May 23rd, 2020 - 10:25pm

      yes i get them all, Neil doesn’t comment now.

      To be honest it depends on how sales hold up in the current situation, this year was really important to the future of the range and its probably been dealt a very big blow.

    • daz

      May 23rd, 2020 - 11:29pm

      No problem. I did like it when he responded to us directly and offered hints and answered questions. It’s a shame but understandable.

      I’m hoping they continue so we at least get 9th/10th, 11th and 13th consoles. I imagine they will sell very well.

    • Khem

      May 23rd, 2020 - 11:36pm

      Will you be adding photos of the boxes/consoles?

    • booboo

      May 24th, 2020 - 10:47am

      yes when i get some time

  • Negative_Matter

    May 22nd, 2020 - 4:35pm

    Interesting about ten minutes ago received email from hmv season 14 blu rays in stock. Took five minutes to access and as suspected sold out. Odd thing email timed 15.24 I received it an hour later. Wonder how many others got the same notification.

  • The Silent Silent

    May 22nd, 2020 - 10:56am

    Whats that website which has the HD images of doctor who called ????

  • DoctorRomanaTARDIS

    May 22nd, 2020 - 9:14am

    If anyone didnt manage to get the first 4th doctor console from eaglemoss, there is currently 1 in stock on their website, I know a few people never got it first time around

    • Anonymous

      May 22nd, 2020 - 9:59am

      its a glitch, been there for weeks,it wont allow u to buy it

  • Doctor…Who?

    May 22nd, 2020 - 8:28am

    I am actually so proud of myself! I just made my first custom figure! It’s just a simple head swap but… because I never got the 11th doctor in 10’s clothes from TEOTP2, I decided to make one myself! I may post pics on my collection

  • StetsonDoctor

    May 21st, 2020 - 10:16pm

    A question here for 5.5” figure collectors: It’s suddenly struck me that the Vespiform and Reaper stands look very similar. Does anyone know if they’re identical?

    • MickeySmith07

      May 21st, 2020 - 10:59pm

      No they’re different

    • StetsonDoctor

      May 21st, 2020 - 11:52pm


    • Judooning

      May 21st, 2020 - 11:55pm

      Reaper stand is a lot bigger and would not fit the slot for the vespiform

  • Dave

    May 21st, 2020 - 8:58am

    notice the tardis eaglemoss consoles have creeped up to £24.99 thats a huge price increase

    • Jordan9364

      May 21st, 2020 - 11:50am

      Lots of people have but if anyone mentions it their comments get deleted apparently 🙂 so I’m not even going to attempt leaving another perfectly reasonable comment regarding it.

    • booboo

      May 21st, 2020 - 12:11pm

      because people can’t be civil.

      Even when its explained about higher costs due to what’s happening people still stick the boot in.

      Just don’t buy it and leave those who understand the situation to enjoy it.

    • Anonymous

      May 21st, 2020 - 12:18pm

      I understand price increases, but the season 14 console in the first place didn’t look like it was as costly to make as say the series 8 console, and that hasn’t come out yet either, so I’m sorry if I may have offended anyone by asking about it, I didn’t mean to upset anyone…

    • booboo

      May 21st, 2020 - 12:25pm

      lower costs of one offsets the higher cost of another, that clearly happens with some of the figurines as well.

    • Jordan9364

      May 21st, 2020 - 1:06pm

      That’s pretty much my stance on it. I understand a little inflation but that console is tiny compared to the others in the first place, and I’m pretty sure it’s missing parts (mirror, barriers) on top of that

    • Anonymous

      May 21st, 2020 - 2:50pm

      If you are unhappy with it don’t buy it. Don’t complain, just don’t buy it and leave it for those who are happy to buy. Prices will continue to increase as we do deeper into a recession. Get used to it.

    • The Ergon

      May 21st, 2020 - 4:13pm

      You are actually paying for the console,not oddments and accessories, its most likely why there aren,t monitors/screens on 12ths. Its saying nothing else is included except whats on the tin.

  • Doctor…Who?

    May 21st, 2020 - 7:18am

    Booboo, there are some more updated/completely new Blu-ray covers on the way.

    • Anonymous

      May 21st, 2020 - 10:01am

      Any link?

    • booboo

      May 21st, 2020 - 10:12am

      they are home-made ones that i have yet to put on

    • Doctor…Who?

      May 22nd, 2020 - 7:24am

      You can view my blu-ray covers on collections and then click blu ray covers by Doctor…who?

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