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July 11th, 2019 14 comments

Figurine Collection Doctor Who Stock Update

Broton the Zygon Warlord, kerblam man, Scientist Paradigm Dalek and The
Pyrovile Figurine are now all in stock at www.shop.eaglemoss.com

Use our code WHOS12 on your basket page for 12% off.


Categorised under: Offers, Retail

14 comments

  • booboo

    July 15th, 2019 - 1:23pm

    Its clear there is some ill feeling, and not just here, on the delays for subscribers on the last couple of issues and having to see them in them readily available to buy in shops and for sale on websites. I can only hope EM act on some of the issues raised.

  • 70’s child

    July 11th, 2019 - 4:25pm

    We need a Stygron figurine please!

  • Edward Swan

    July 11th, 2019 - 1:17pm

    Just ordered BROTON. I hope your site gets a % of the sale?

    • booboo

      July 11th, 2019 - 1:27pm

      yes we do and its appreciated, we need some help to pay the bills, expensive site to run this!

  • Moodbeam

    July 11th, 2019 - 12:26pm

    I haven’t even had the delivery with the orange Dalek and Kerblam man yet non subscribers can walk into Smiths and pick up a figure which I won’t receive for over a month? That’s not cool Eaglemoss.

    • The ergon

      July 11th, 2019 - 2:33pm

      I didn,t. They told me they had sent out the first run and not realised there was more demand and needed to do another Processing run. I was told i would recieve Issues 152-155 together with the SE Pyrovile this month. this isn,t the first time this has happened either. So your not alone Moonbeam

    • The ergon

      July 11th, 2019 - 2:55pm

      Believe me Booboo i have tried till i,m blue in the face with frustration. Emailing and phone calls have made no difference. They all tell you something different and you are powerless. The only thing you can do is threaten cancellation, and if you do , it doesn,t seem to bother them as they know these releases aren,t always widely available. So i take deep breaths, go with the flow and hope that they deliver on time the next month and just figurines are in good condition.

    • Moodbeam

      July 11th, 2019 - 3:20pm

      I shall phone them later and ask what’s going on. Booboo my guess is that they prioritise retailers over sunscirbers because the subscriber sale is already guaranteed, EM won’t lose anything by not supplying them for a few weeks. They will however lose potential retail sales to casual buyers in the street if it’s not in the shop. That does not excuse what has happened here and if I get told the same reason for my delay I shall not be impressed and I shall tell them so. Considering I’ve been a subscriber since the very beginning and I’ve collected every single element of this collection I feel that prioritising others over subscribers is a poor way to treat loyal customers.

    • MDS

      July 11th, 2019 - 4:58pm

      I was in the same situation. I Emailed and was asked to wait a week. After that I Emailed again and was told the figures had been re-ordered and would be picked up in the next dispatch run. That means I should get the four issues sent out soon. Hopefully they and the magazines will not be stuffed into the usual small cardboard boxes that two figures would arrive in as has happened before. This has happened a couple of times during the run since issue 1 and after a couple of emails it always sorted successfully.

    • Annoyed!

      July 11th, 2019 - 5:05pm

      If you all think that’s bad, My last delivery from them as a subscriber was the 28th of May , I got issues 148/149 which were a month late then and have had nothing since. They said I’d have to wait 21 days and they’d issue replacements. Their customer service is an absolute Disgrace!

    • Anonymous

      July 11th, 2019 - 5:09pm

      Yep, me too.
      I have not received 152 and 153.
      I’ve rang EM up and was told I would have them within a week.
      Still waiting!!!

    • Anonymous

      July 11th, 2019 - 5:12pm

      I asked to start a subscription with issue 150 and was sent 149 and 150 and then 152 and 153 the next time, missing Tzim-Sha.

    • Dalek Command

      July 11th, 2019 - 5:12pm

      Same situation. I have been a subscriber since day one. They are creating some really good figures but are let down by poor admin.

  • The ergon

    July 11th, 2019 - 10:00am

    I wouldn,t have thought that people can get some of these figurines before subscribers.When i have ordered in the past its sometimes been weeks before despatch even though they are available fom the site. I mean i know you can pick Broton up from large WHSmiths retailers as of today and they must be only just starting the first run of sniperbots off the production lines and obviously the reason it isn,t mentioned just yet. About another fortnight or there about before the next batch.

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